SummaryThe Personal Stylist is responsible for acquiring, cultivating, and maintaining relationships with loyal and high potential clients through curated, personal luxury experiences. Personal Stylists are style and wardrobe experts that can sell across all divisions, both in-person and through digital selling. Deeply committed to fostering client relationships by creating the ultimate client experience, with intimate and ongoing personalized connection, inside and out of Neiman Marcus.
Responsibilities- Foster and deepen client relationships in a personalized way.
- Partner with clients in creating their style and addressing their needs.
- Anticipate clients’ needs based on personalized knowledge before the client even asks.
- Interact with clients by appointment and visit clients outside of store for styling needs.
- Drive customer cultivation; responsible for creating individualized strategies to develop/nourish existing client base and foster/grow new client pipeline.
- Establish and maintain a strong local community network through philanthropic involvement and partnerships.
- Strategically leverage Private Client Relations/VIC experiences for Top and High potential clients.
- Partner with Personal Stylist Manager to strategize, plan and deliver extraordinary and personalized events for clients.
- Provide highly personalized edits and advise clients on fashion, trends, brands, and events.
- Demonstrate elevated levels of passion, creativity, and style expertise.
- Provide personalized recommendations based on expert product knowledge and deep understanding of client taste.
- Combine an omnichannel approach and expert styling skills to sell merchandise across all channels.
- Utilize selling tools and store technology to sell across all channels effectively.
- Maximize the benefits of the InCircle program for clients.
- Achieve personal sales and average divisions sold per customer goals.
Requirements- 6-8 years of relevant experience, luxury retail fashion experience preferred.
- 4-year degree preferred.
- Proven track record achieving business results.
- Excellent oral and written communication skills.
- Strong attention to detail.
- "Win together" mentality.
- Basic proficiency with MS Office Product Suite, advanced proficiency preferred.
- Willingness to work a flexible schedule based on business need, including evenings, weekends, and holidays.
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