Presser

As a Presser at Saks Fifth Avenue in New York, you will be responsible for producing high-quality altered merchandise within established time frame standards. You will provide exceptional customer service, establish and maintain customer relationships, and work effectively with other team members within the store.

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Respond quickly to customer/associates stock pressing needs.
• Ensure highest quality final presentation of altered garments.
• Perform ad hoc responsibilities as needed.

• Minimum of 3 years pressing/quality control experience in high-end merchandise.
• Ability to press a range of garments.
• Ability to use pressing equipment, steam and block fabrics.
• Inspect and check altered garments to meet SFA standards.
• Address any quality issues or problems observed.
• Ability to press garments of the most complex nature such as knits, pleated garments, gowns, leather etc.
• Ability to remove spots/stains from a range of fabrics.
• Oversee condition of the pressing, spotting and boiler room equipment.