SummaryThe Private Client Advisor (PCA) at Tiffany & Co. is the ultimate Brand Ambassador, embodying the Tiffany brand in every interaction. In this role, the PCA will represent and uphold the Brand through their presence in the community, social media, and all local and regional networking and Brand activation events. In partnership with retail leadership, the PCA will focus on establishing and growing their network of High-Net-Worth clients and immersing them into the world of Tiffany.
Responsibilities- Achieve and exceed commercial action plan and annual target by enacting expert consultative selling skills, consistently closing high end sales, participating in Regional and Global High Jewelry selling events.
- Prospect and develop existing High Net Worth clients.
- Maintain knowledge of the local jewelry market from a trend and pricing perspective; possess a proven understanding of other brands and their comparative and competitive qualities with the ability to leverage this knowledge into closing sales.
- Work in concert with Store and Market Leadership and cross-functional partners to create and facilitate “money can’t buy” experiences and brand differentiation moments for clients.
- Demonstrate commercial excellence, create unparalleled client experiences and exhibit unwavering commitment to upholding and elevating the Brand.
Requirements- 5+ years of luxury industry experience.
- Deep understanding and interest in the luxury lifestyle.
- Experience with successfully closing High Jewelry sales.
- Strong diplomacy skills and experience building relationships with High Net Worth clients.
- Consistent impeccable self-presentation.
- Ability to translate luxury experience into knowledge foundation and defined strategies.
- Ability to analyze market trends and develop strategic plans.
- Ability to develop brand image strategies.
- Ability to work autonomously, consistently exercising independent judgment and discretion in matters of importance.
- Willingness to work non-traditional business hours including evenings, weekends and holidays.
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