Program Manager 1 - Technology Vendor Management Office

As a Program Manager 1 at the Technology Vendor Management Office in Nordstrom, you will play a crucial role in optimizing technology supplier relationships to align with the company's vision. You will manage programs and projects that enhance supplier partnerships, drive innovation, and ensure cost efficiency. This hybrid role requires strong relationship-building skills and the ability to work across multiple functions to deliver measurable business value.

• Collaborate with vendors to ensure engagement with best-fit, right-cost suppliers.
• Develop and maintain supplier scorecards and performance metrics.
• Manage small to moderate programs and projects independently.
• Streamline hardware and software procurement processes.
• Identify and eliminate waste in technology supplier spend.
• Negotiate cost-effective contracts with procurement teams.
• Serve as an internal consultant to Nordstrom teams.
• Facilitate knowledge sharing across teams.
• Work with strategic suppliers to identify new technologies.
• Ensure supplier compliance with legal and operational standards.

• Bachelor’s degree in business administration, Information Technology, or related field.
• 2+ years of relevant work experience in program management or vendor management.
• Strong understanding of IT products, services, and contracts.
• Exceptional communication and interpersonal skills.
• Proficiency with MS Office, SharePoint, Jira, and ServiceNow.
• Ability to navigate through ambiguity and think strategically.
• Familiarity with modern IT ecosystems is a plus.