Retail Cashier and Sales Floor Support - Shoes - Oakbrook Center

The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale.

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service.
• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion.
• Be a great team player by doing your part to keep the department runway ready, including straightening up, lightly cleaning and restocking the cash wrap area and sales floor.
• Stay up on key fashion trends and products to help customers with purchase decisions as necessary.
• Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program.
• Flexible to support other areas of the store including order fulfillment and order pick-up.

• The ability to prioritize multiple tasks and requests from customers in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• A knack for problem solving.
• Proficiency with computers and an interest in learning new computer applications.
• The ability to work a flexible schedule based on business needs.