Retail Operations Manager

As a Retail Operations Manager, you will manage resources and uphold operational performance to support and maximize sales and profitability in your assigned stores in San Francisco. You will enhance the customer experience to improve sales performance and bottom-line profitability, working on-site and reporting to a Senior Operations Manager.

• Lead the execution of store Retail Performance and Store Operations strategy.
• Oversee and be accountable for the daily execution of store operations including inbound merchandise receiving, outbound merchandise movement, and online sales support.
• Manage expenses to increase profitability for assigned stores and implement capital fund projects.
• Oversee all labor, scheduling, and staffing of assigned stores.
• Collaborate with partners to ensure all mechanical and technological responsibilities are maintained.
• Directly manage performance of Sales Support Managers, Alterations Manager, and Loss Prevention Leaders.
• Responsible for store inventory accuracy and lead the physical inventory process.

• 7+ years of experience, luxury retail fashion experience recommended.
• 4-year degree recommended.
• Track record for achieving business results and leading teams.
• In-depth knowledge of profit and loss management.
• Advanced proficiency in Excel and Microsoft Word.
• Flexible schedule including evenings, weekends, and holidays.