Retail Sales Associate - Bravern

As a Retail Sales Associate at Oliver Peoples Bravern, you will be responsible for delivering exceptional customer service and achieving sales targets in a luxury retail environment. You will utilize your in-depth knowledge of eyewear products and trends to provide personalized recommendations to clients.

• Provide outstanding customer service and ensure a memorable shopping experience for all clients.
• Stay informed on industry trends and product knowledge through training sessions and workshops.
• Demonstrate in-depth knowledge of the brand, warranties, and optical add-on features.
• Build and maintain strong relationships with clients through in-store and follow-up communication.
• Consistently meet and exceed sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean and organized store environment.
• Provide omnichannel support for seamless customer service across platforms.
• Adhere to all brand policies and procedures.
• Perform miscellaneous duties as assigned by management.

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in the eyewear or luxury retail industry.
• Excellent communication and interpersonal skills.
• Punctuality and reliability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Demonstrated ability to achieve sales targets.
• Team-player with problem-solving and analytical skills.
• Ability to stand for extended periods and lift up to 25 pounds.