Retail Sales Associate

Summary

Provide exceptional customer service and personalized recommendations for luxury eyewear while achieving sales targets and supporting omnichannel experiences. Maintain product knowledge, assist with minor adjustments and repairs, and ensure a visually appealing store environment. Work flexible hours including evenings weekends and holidays and collaborate with the team to meet brand standards.

Responsibilities

• Deliver outstanding customer service and build strong client relationships
• Meet and exceed daily weekly and monthly sales targets through upselling and cross-selling
• Maintain in-depth product knowledge including warranties and optical add-on features
• Provide omnichannel support to ensure seamless online and in-store experiences
• Assist with minor adjustments repairs and product fittings
• Keep sales floor and back of house areas clean organized and visually appealing
• Attend training sessions to stay current on trends and product knowledge
• Follow brand policies procedures and perform duties assigned by management

Requirements

• High school diploma or equivalent
• 2+ years of retail sales experience preferably in eyewear or luxury retail
• Excellent communication and interpersonal skills
• Able to work flexible hours including evenings weekends and holidays
• Strong organizational skills attention to detail and ability to multi-task
• Demonstrated ability to achieve sales targets and provide exceptional service
• Ability to stand for extended periods and lift up to 25 pounds
• Experience operating a POS system and luxury sales experience preferred