Retail Sales Leaders - West Edmonton Mall

As a Retail Sales Leader at Harry Rosen in West Edmonton Mall, you will play a pivotal role in enhancing the customer experience and driving sales in a luxury menswear environment. You will lead a team to deliver exceptional service and foster long-term customer loyalty.

• Champion the customer experience by training the team to elevate both in-store and online interactions.
• Develop and coach team members, implementing performance improvement plans to achieve tangible results.
• Manage various departments including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure.
• Execute business plans and company initiatives with strong business acumen in luxury retail.
• Uphold a welcoming and inclusive environment, emulating core values.

• 3+ years of retail experience with leadership capacity in managing a store or department.
• Proven track record in developing others and improving performance.
• Strong understanding of luxury retail business plans and execution.
• Passion for customer service and a welcoming mindset.