Sales and Client Advisor with Keys - West Edmonton Mall

As a Sales and Client Advisor with Keys at West Edmonton Mall, you will play a crucial role in supporting the Store Director by ensuring that opening and closing procedures are executed according to company policies. You will provide exceptional customer service, meeting the needs and expectations of our clients.

• Achieve sales goals and assist in the opening and closing of the store.
• Organize the stockroom for easy access to merchandise and oversee day-to-day store operations.
• Maintain effective communication with all departments, colleagues, and staff.
• Handle customer complaints and feedback appropriately and timely.
• Support and enforce store operations manual and sustainability policies.
• Partner with the Stock Associate and Operations Manager to manage inventory and loss prevention.
• Assist with visual display and merchandising according to company standards.
• Oversee daily cleaning and maintenance of the store, ensuring high standards of presentation.

• 3+ years of experience in a similar role, preferably within retail or fashion companies.
• Ability to manage multiple tasks in a fast-paced environment with excellent communication skills.
• Proven ability to drive results in a selling role, exceeding individual and store goals.
• Commercial awareness and strong business acumen with a passion for the fashion industry.
• Strategic vision to develop the business and achieve high personal performance.