Retail Sales - Natick Mall

Summary

Customer-focused retail sales role responsible for driving in-store and digital sales while delivering exceptional styling and service. The role involves building lasting customer relationships, using technology and networking to meet sales goals, and supporting department merchandising and operations. Schedule varies by week and flexibility to work in different departments may be required.

Responsibilities

• Set and achieve sales goals for in-store and digital channels
• Build and maintain lasting relationships with customers
• Provide personalized style and fit recommendations
• Use text and social media tools to support selling efforts
• Open new rewards program accounts to grow customer engagement
• Fill orders, restock, remerchandise, and perform price markdowns
• Maintain a customer ready department with light cleaning
• Work a flexible schedule based on business needs
• Occasionally perform duties in other departments as needed

Requirements

• Excellent verbal communication and interpersonal skills
• Self motivated and goal oriented with strong work ethic
• Interest in using networking and technology to drive sales
• Ability to work effectively in a team environment
• Ability to prioritize multiple tasks in a fast paced setting
• Strong organization and follow through
• Willingness to work a flexible schedule based on business needs
• Ability to provide honest and confident customer feedback about style and fit