Retail Sales - Shoes - Palo Alto

As a Retail Sales Associate in the Shoes department at Palo Alto, you will be passionate about fashion and styling, with the ability to cultivate and grow a customer following both digitally and in-store. You will set and achieve sales goals, providing exceptional service to customers on their terms.

• Set and achieve sales goals for both in-store and digital selling using effective selling tools.
• Build lasting relationships with customers.
• Provide honest and confident feedback to customers about style and fit.
• Seek fashion and product knowledge to build expertise.
• Work with the team to keep the department customer-ready, including filling orders, stocking, re-merchandising, price markdowns, and light cleaning.
• Grow relationships by opening new Nordstrom Rewards program accounts.
• Be flexible to occasionally perform work/duties in other departments as needed.

• Excellent communication and people skills.
• Self-motivated, goal-oriented focus.
• Strong interest in using networking and technology to achieve sales goals.
• Ability to excel in a team environment.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Organization and follow-through.
• Ability to work a flexible schedule based on business needs.