Summary
Customer-focused retail sales role specializing in women's shoes, responsible for delivering excellent service in-store and through digital channels while meeting sales goals and supporting department operations. The position requires flexibility in schedule and occasional work in other departments to meet business needs.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools including text and social media
- Build and maintain lasting relationships with customers
- Provide friendly, honest, and helpful customer service and style guidance
- Assist with filling orders, stocking, re-merchandising, and price markdowns
- Perform light cleaning to keep the department customer ready
- Open new rewards program accounts to grow customer relationships
- Be flexible to occasionally perform duties in other departments as needed
- Work a variable schedule based on business needs
Requirements
- Excellent communication and people skills
- Self-motivated and goal-oriented with a strong work ethic
- Interest in using networking and technology to achieve sales goals
- Ability to work effectively in a team environment
- Ability to prioritize multiple tasks in a fast-paced setting
- Organization and strong follow-through
- Ability to work a flexible schedule based on business needs
- Physical ability to be on feet and perform continuous movement for 6-8 hours, including frequent bending and reaching
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