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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Returns Desk Associate
Saks Fifth Avenue
Saks Fifth Avenue

Founded in 1867

Returns Desk Associate

Type
Full time
Industry
Luxury Fashion, Department Stores
Location
East Rutherford, NJ
Category
Customer Service
Remote
Not Remote
Seniority
Associate
Compensation
$18.68 - $23.35 hourly

Jobs inner cover
Jobs inner cover

Summary

Saks Fifth Avenue

Founded in 1867

Returns Desk Associate

Type
Full time
Industry
Luxury Fashion, Department Stores
Location
East Rutherford, NJ
Category
Customer Service
Remote
Not Remote
Seniority
Associate
Compensation
$18.68 - $23.35 hourly

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Returns Desk Associate, you will play a crucial role in facilitating returns and supporting the daily operations of specialized work groups under the guidance of the Assistant General Manager, Operations. You will ensure the smooth processing of returns and maintain an organized work environment.

Responsibilities
  • Open and close the digital return register daily.
  • Maintain a neat and organized environment.
  • Follow protocols for processing returns, adjustments, and reconciling reports.
  • Ensure product security and integrity, especially for .com returns.
  • Resolve customer issues both internally and externally.
  • Support other specialized operations such as cash reconciliation and jewelry operations.
  • Communicate effectively with Merchandise Operations, Asset Protection, and management teams.
  • Handle ad hoc responsibilities as needed.
Requirements
  • Strong interpersonal and customer service skills.
  • Ability to lift up to 15 pounds and handle merchandise racks and carts.
  • Knowledge of POS systems and strong computer skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Flexible schedule and adherence to dependability standards.
  • Attention to detail and organizational skills.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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