Sales Ambassador

Summary

Sales Ambassador responsible for delivering exceptional customer service and representing the brand through personalized styling, clienteling, and product expertise. This role supports store performance, coaches colleagues, and leverages digital tools to grow personal business and deepen customer relationships. The position requires flexibility to work days evenings and weekends and contributes to store initiatives and community outreach.

Responsibilities

• Deliver exceptional customer service and personalized styling recommendations.
• Strategize personal business growth through outreach wardrobing and clienteling.
• Support team sales goals and uphold brand standards and procedures.
• Coach Brand Ambassadors to develop customer centric behaviors and relationship skills.
• Utilize CRM tools to capture customer data and support clienteling efforts.
• Participate in store initiatives community outreach and team training.
• Maintain store visual standards using company guidelines.
• Provide feedback to management on category opportunities and needs.
• Support talent sourcing and recruiting efforts for the store.

Requirements

• Sales experience in a complex high volume or high profile specialty environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to stand walk and operate the register for multiple hours.
• Ability to lift up to 30 lbs and maneuver around the sales floor stock areas and dressing rooms.
• Ability to work a flexible schedule including days evenings and weekends.
• Experience using digital tools for selling and client outreach preferred.
• Ability to build and maintain positive working relationships with customers management and co workers.