Summary
The Sales Professional focuses on client needs, building relationships through attentive service and deep product knowledge of timepieces and jewelry while creating a hospitable showroom experience. This role emphasizes storytelling, technical product details, and maintaining showroom standards to deliver memorable client interactions. The position requires flexibility to work showroom hours including evenings and weekends.
Responsibilities
- Present products to clients using storytelling and technical detail while creating a hospitable atmosphere.
- Build maintain and develop a clientele using the company CRM platform.
- Develop and maintain product and industry knowledge for brands collections and pieces in the showroom.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines and turn clients to team members as needed.
- Independently use company systems hardware and software required to perform duties.
- Complete relevant administrative responsibilities that support the client experience.
- Take in and deliver client repairs when required.
- Maintain a professional attitude and comply with company policies and procedures.
Requirements
- High school diploma.
- Minimum 1 year retail sales experience.
- Excellent storytelling client service and selling skills.
- Strong interpersonal communication and organizational skills.
- Able to multitask and work as part of a team in a fast paced environment.
- Computer literate including MS Office.
- Ability to stand for long periods and lift packages or boxes as required.
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