Summary
Sales Ambassador responsible for delivering exceptional customer service and representing the brand through personalized styling and clienteling. Role focuses on driving sales, building lasting client relationships, supporting team goals, and developing leadership potential within the store. Candidates will leverage product knowledge, digital tools, and CRM to enhance the customer experience and meet performance metrics.
Responsibilities
- Deliver exceptional customer service with personalized styling recommendations.
- Drive individual and team sales to meet monthly and annual targets.
- Leverage digital tools and CRM to capture customer data and support clienteling.
- Coach and guide Brand Ambassadors to build relationship building skills.
- Maintain store visual standards and uphold brand policies and procedures.
- Participate in store initiatives, community outreach, and team training.
- Support recruiting efforts by networking and sourcing talent.
- Balance daily tasks while prioritizing the customer experience.
- Provide feedback to management on category opportunities and needs.
Requirements
- Sales experience in a high-volume or specialty retail environment preferred.
- Strong communication skills with customers and store personnel.
- Ability to operate register stand and remain on feet for multiple hours.
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas.
- Comfort using digital sales tools and CRM platforms preferred.
- Ability to work a flexible schedule including days evenings and weekends.
- Ability to build and maintain positive working relationships with customers and coworkers.
- Willingness to support company initiatives and training to achieve business results.
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