Summary
The Sales Ambassador creates exceptional client experiences through personalized service, product knowledge, and thoughtful styling recommendations. The role builds client relationships, drives individual and team sales results, and helps uphold store standards.
Responsibilities
- Understand customer needs and recommend products and styling options tailored to their preferences.
- Grow personal business through wardrobing, client outreach, and digital clienteling tools.
- Meet or exceed sales goals and key performance indicators while supporting team results.
- Build lasting customer relationships, capture client data, and participate in community and company initiatives.
- Coach Brand Ambassadors, provide feedback to management, and support team training and talent sourcing.
- Maintain visual standards and contribute to a positive, inclusive, and professional work environment.
Requirements
- Sales experience in a complex, high-volume, or high-profile specialty environment is preferred.
- Strong communication skills and ability to build positive relationships with customers and colleagues.
- Ability to use digital tools for customer selling is preferred.
- Ability to operate a register, stand and walk for multiple hours, maneuver throughout the store, and lift or climb up to 30 pounds.
- Flexible availability for day, evening, and weekend shifts.
