Summary
The Sales Ambassador creates exceptional client experiences through personalized service, product knowledge, and thoughtful styling recommendations. This role builds lasting client relationships, drives individual and team sales performance, and supports store standards and initiatives.
Responsibilities
- Understand client needs and provide personalized product knowledge and styling recommendations.
- Grow personal business through wardrobing, outreach, clienteling, and digital tools.
- Meet or exceed individual sales goals and key performance indicators while supporting team sales plans.
- Build client relationships, capture customer data, and adapt service to in-person and remote interactions.
- Coach Brand Ambassadors, contribute to team training, and support talent sourcing.
- Maintain store visual standards, provide feedback to management, and participate in store and community initiatives.
- Support a professional, inclusive work environment and prioritize the customer experience.
Requirements
- Sales experience in a complex, high-volume, or high-profile specialty environment preferred.
- Strong communication skills and ability to build positive relationships with customers and colleagues.
- Digital selling experience preferred.
- Ability to operate a register, stand and walk for extended periods, maneuver throughout the store, and lift or climb up to 30 pounds.
- Flexible availability for days, evenings, and weekends.
