Summary
The Sales Ambassador creates exceptional client experiences through personalized service, product knowledge, and thoughtful styling recommendations. The role supports individual and store sales goals while building lasting client relationships and contributing to a positive team environment.
Responsibilities
- Deliver attentive customer service, identify client needs, and recommend products and styling options.
- Grow personal sales through wardrobing, outreach, clienteling, and digital tools.
- Meet or exceed sales goals and key performance indicators while supporting store plans.
- Build client relationships using customer relationship management tools and capture meaningful customer information.
- Support team coaching, training, talent networking, and community initiatives.
- Maintain visual standards, follow store policies and procedures, and provide management with feedback on category opportunities.
- Balance store tasks while prioritizing the customer experience and collaborating with colleagues.
Requirements
- Sales experience in a complex, high-volume, or high-profile specialty environment is preferred.
- Strong communication skills and the ability to build positive relationships with customers and colleagues.
- Ability to use digital tools for customer sales and service is preferred.
- Ability to work a flexible schedule, including days, evenings, and weekends.
- Ability to stand, walk, maneuver around the store, and lift or climb up to 30 pounds.
