Sales & Client Advisor (Keyholder) - Copley Place

Summary

The Sales & Client Advisor (Keyholder) helps achieve sales goals while supporting store operations at Balenciaga's Boston Copley Place location. The role combines selling, operational execution, merchandising support, and keyholder responsibilities.

Responsibilities

• Achieve sales goals and support day-to-day store operations, including opening and closing.
• Help organize stock, manage registers and the safe, and support loss prevention.
• Assist with visual merchandising and maintain store presentation, cleanliness, and supplies.
• Handle customer feedback appropriately and communicate effectively with store teams.
• Support and enforce store procedures and sustainability policies.

Requirements

• At least 3 years of experience in a similar role, preferably in retail or fashion.
• Ability to manage multiple tasks in a fast-paced environment with strong verbal and written communication.
• Proven ability to drive sales results and exceed individual and store goals.
• Commercial awareness, business acumen, and a genuine passion for fashion.