Sales And Client Advisor - Lenox Square

As a Sales and Client Advisor (Keyholder) at Balenciaga Lenox Square, you will play a crucial role in supporting store management by ensuring that opening and closing procedures are executed correctly. You will provide exceptional customer service, meeting the needs and expectations of our clients while contributing to the store's overall success.

• Achieve sales goals and assist in the opening and closing of the store.
• Organize the stockroom for easy access to merchandise and oversee day-to-day store operations.
• Maintain effective communication with all departments, colleagues, and staff.
• Handle customer complaints and feedback in a timely manner.
• Support and enforce store operations manual and sustainability policies.
• Partner with the Stock Associate and Operations Manager to minimize store shrinkage.
• Ensure proper functioning of cash registers and safe, and manage bank deposits.
• Assist with visual display and merchandising according to company standards.
• Oversee daily cleaning and maintenance of the store, ensuring high standards are met.

• 3+ years of experience in a similar role, preferably within retail or fashion companies.
• Ability to manage multiple tasks in a fast-paced environment with excellent communication skills.
• Proven ability to exceed individual and store sales goals.
• Strong commercial awareness and business acumen with a passion for the fashion industry.
• Strategic vision and high level of personal performance.