SummaryAs a Sales Associate at Breitling in Austin, TX, you will serve as a brand ambassador, acting as a liaison between the client and the brand. You will represent Breitling and provide exceptional service from welcome to close, elevating the customer experience. Your role is to be seen as an expert in product and service, exceeding customer expectations and meeting goals.
Responsibilities- Strive to meet or exceed store goals and personal KPIs.
- Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients.
- Maintain customer correspondence to build and enhance relationships and drive sales.
- Follow the established Breitling Sales Techniques and Service.
- Develop strong product knowledge as well as company history, information, and news knowledge.
- Demonstrate knowledge in current industry trends and technology, including familiarity with competition.
- Maintain a professional appearance and behaviors and follow the Breitling dress code standards.
- Support all company initiatives as they relate to product launches, customer service, and selling.
- Adhere to company policies and procedures at all times.
- Assist with inventory and special projects as needed.
- Perform opening and closing store duties as needed.
- Assist in maintaining visual standards with direction from corporate and management.
- Maintain open, professional, and ongoing communications with store management, peers, and corporate.
- Partner with the team to achieve store goals.
- Serve as a positive role model and represent the brand appropriately at all times.
- Adapt to changing needs of the brand and company.
- Participate in the training of new sales associates when requested.
Requirements- Minimum of 3 years’ experience in luxury retail, including high-end watch sales.
- Experience and proven success in client service in a luxury environment.
- Strong organization, communication, and follow-up skills.
- Strong attention to detail with the ability to handle multiple demands simultaneously.
- Results-oriented and self-motivated individual able to achieve goals defined by management.
- Highly flexible and able to work as part of a team in a demanding environment.
- Flexibility to be scheduled on any day of the week, including both weekend days.
- Computer proficiency required.
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