Summary
Represent the Maison by delivering exceptional client experiences, achieving sales targets, and developing a loyal client portfolio. Support daily boutique operations while upholding brand standards and service values.
Responsibilities
- Meet or exceed sales targets and provide outstanding service throughout the client journey.
- Develop client relationships, accurately maintain client information, and support CRM initiatives.
- Address client concerns, assist after-sales clients, and stay informed about industry news and competitors.
- Support boutique setup, merchandising, inventory, security, and other daily operational needs.
- Participate in in-store and offsite events and assist with special projects as needed.
Requirements
- Two to five years of experience in luxury retail, service, or hospitality.
- General knowledge of timepiece movements; proficiency with computers and MS Office required, with SAP knowledge preferred.
- Strong interpersonal, communication, customer service, and organizational skills.
- Ability to work in a fast-paced retail environment and maintain attention to detail.
- Availability to work retail hours, including weekends, and travel for training and events.
- College degree preferred; additional language skills are a plus.
