Summary
As an Ambassador of the Maison, the Sales Associate consistently achieves and exceeds sales targets, develops and maintains a client portfolio, and ensures a unique client experience across all touch points while supporting daily boutique operations.
Responsibilities
- Consistently achieve and exceed monthly sales targets as directed by management
- Deliver outstanding customer service before, during and after sales and adapt approach to client needs
- Cultivate new and existing client relationships and capture client data for follow up
- Assist and support after sales clients and escalate issues to management when needed
- Participate in in-store and offsite events and networking as directed
- Assist with daily boutique set up, breakdown, merchandising and maintenance of displays and back stock
- Participate in inventories and cycle counts to ensure audit readiness
- Support special projects such as price changes and back-office responsibilities
Requirements
- 2 to 5 years of previous experience in luxury retail
- Availability to work weekends including Saturday and Sunday and one weekday
- College degree preferred
- Computer and internet savvy with MS Office experience; SAP knowledge preferred
- Excellent interpersonal and communication skills and strong customer service focus
- Attention to detail and ability to handle multiple tasks simultaneously
- Ability to travel for trainings, client events and conferences
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