Sales Associate - Short Hills

Summary

The Sales Associate represents the Maison delivering exceptional customer service while achieving and exceeding sales targets, developing client relationships, and participating in daily boutique operations. This role supports after-sales clients, assists with merchandising and inventory, and helps execute in-store events and special projects.

Responsibilities

• Achieve and exceed monthly sales targets as directed by management
• Greet customers and provide outstanding client experiences before during and after sales
• Cultivate new and existing client relationships and capture client data accurately
• Support and assist after-sales clients and escalate issues to management as needed
• Participate in boutique set-up breakdown merchandising and maintenance of displays
• Assist with inventories cycle counts and prepare for audits
• Support special projects such as price changes and back-office tasks
• Partner with management to plan and participate in in-store and offsite events

Requirements

• 2 to 5 years of previous luxury retail experience
• Available to work weekends including Saturday and Sunday and one weekday
• Ability to work in a fast-paced retail environment with strong attention to detail
• Excellent interpersonal and communication skills and customer service focus
• Computer savvy with MS Office required SAP knowledge preferred
• General knowledge of timepiece movements preferred
• Additional language skills and willingness to travel for trainings and events