Sales Associate - Soho

Summary

The Sales Associate serves as an ambassador for the Maison, achieving sales targets while delivering an exceptional client experience. The role develops client relationships and supports daily boutique operations.

Responsibilities

• Achieve or exceed monthly sales targets and provide outstanding customer service throughout the sales journey.
• Develop client relationships, maintain accurate client information, and participate in in-store and offsite events.
• Resolve client concerns and provide support for after-sales service.
• Support boutique setup, breakdown, merchandising, inventory, security procedures, and daily operations.
• Stay informed about industry news and competitors.

Requirements

• Two to five years of luxury retail experience.
• Availability to work Saturdays, Sundays, and one weekday, as well as retail hours and occasional travel for training and events.
• Strong customer service, communication, interpersonal, and attention-to-detail skills.
• Computer and internet proficiency and Microsoft Office experience; SAP knowledge preferred.
• A college degree is preferred; additional language skills and knowledge of timepiece movements are a plus.