SummaryAs a Sales Associate at Topanga, you will serve as an Ambassador of the Maison, achieving and exceeding sales targets while developing your client portfolio. You will ensure a unique client experience and actively participate in the daily operations of the boutique.
Responsibilities- Consistently achieve and exceed monthly sales targets as directed by management.
- Provide outstanding customer service by greeting and acknowledging every customer and maintaining solid product knowledge.
- Adapt approach according to client needs and handle objections with ease.
- Assist and support after-sales clients in accordance with Maison values.
- Cultivate new and existing client relationships through exceptional service and CRM initiatives.
- Resolve client issues and escalate as needed to Management.
- Participate in in-store and offsite events and networking.
- Comply with all security and operational policies and procedures.
- Assist with daily set-up, breakdown, and maintenance of the boutique.
- Participate in inventories and cycle counts to ensure a successful audit.
Requirements- 2 to 5 years of experience in luxury retail, service, or hospitality environment.
- General knowledge of timepiece movements.
- Ability to work in a fast-paced retail store environment.
- Proficiency in MS Office and internet savvy.
- Excellent interpersonal and communication skills.
- Strong attention to detail and ability to handle multiple tasks simultaneously.
- Must be available to work retail hours including weekends and travel for trainings and events.
We have summarized this job description for you, click apply to see more details from the employer.
