SummaryAs a Sales Consultant at Holt Renfrew, you will be responsible for delivering exceptional customer service and achieving sales targets in a luxury retail environment. You will have the opportunity to build long-term relationships with clients and contribute to the store's success through your expertise in fashion and styling.
Responsibilities- Sell a wide range of products and provide head-to-toe styling for clients.
- Develop long-term relationships with clients by engaging in meaningful dialogue.
- Identify and introduce new clients to the Holt Renfrew experience.
- Stay informed about fashion trends and translate them into client advice.
- Focus on understanding client needs and preferences to provide personalized service.
- Demonstrate product and styling expertise to meet client needs.
- Replenish stock, perform visual merchandising, and support sales-related tasks.
- Adhere to health and safety policies and requirements.
- Perform other assigned duties as needed.
Requirements- Proven ability to exceed sales targets.
- Knowledge of wardrobe building and styling techniques.
- Strong relationship-building skills with empathy for clients.
- Ability to manage the emotional aspects of sales and leverage client relationships.
- Highly collaborative attitude and enjoyment of teamwork.
- Entrepreneurial, competitive, confident, and self-motivated spirit.
- Ability to work in a fast-paced environment with multitasking skills and minimal supervision.
- Flexibility to work variable schedules, including evenings, weekends, and holidays.
- At least 3 years of experience in a commission-based sales environment.
- Previous experience in luxury retail sales preferred.
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