Summary
As a Sales Executive you will deliver exceptional client experiences while achieving monthly sales targets and building a strong client database. You will use product knowledge and storytelling to create immersive moments, support after-sales service, and collaborate with the boutique team to optimize daily operations and boutique presentation.
Responsibilities
- Consistently achieve or exceed monthly sales targets as directed by management.
- Cultivate and maintain client relationships through expert clientelling and CRM follow-up.
- Provide outstanding in-store customer service and support after-sales inquiries and resolutions.
- Support ecommerce and phone inquiries by scheduling appointments and coordinating correspondence.
- Participate in boutique operations including daily setup/breakdown, inventory and cycle counts, and audit preparation.
- Maintain visual integrity of displays and adhere to brand standards; support in-store and off-site events.
- Leverage extensive product and industry knowledge, including high jewelry and one-of-a-kind pieces, to drive sales.
Requirements
- High school diploma required; college degree preferred.
- Luxury retail or hospitality experience preferred with strong understanding of the luxury client experience.
- Proficiency with CRM and computer tools; Excel, Word, PowerPoint required; SAP a plus.
- Excellent written, verbal, and interpersonal communication skills.
- Experience with logistics and boutique operations; ability to assist with operational requests.
- Flexibility to work evenings, weekends, and holidays and ability to stand for long periods.
