Sales Experience Manager - Hudson Yards

As a Sales Experience Manager at Hudson Yards, you will lead a team to provide exceptional client experiences, driving sales and achieving boutique goals. You will cultivate ongoing relationships with clients to uphold the Cartier legacy.

• Drive sales and service teams to achieve or exceed targets and KPIs.
• Prepare and analyze sales reports and develop business strategies.
• Build and lead a high-performing team through coaching and feedback.
• Develop and execute client development and experience action plans.
• Promote operational excellence and continuous improvement.
• Act as a Maison ambassador and uphold boutique image.

• 7 to 10 years of management experience in luxury retail or hospitality.
• Experience managing direct reports and leading leaders.
• Proficiency in MS Office; SAP knowledge preferred.
• Available to work retail hours, including evenings and weekends.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, evolving environment.