Sales Manager - Valley Fair

Summary

The Sales Manager drives boutique performance through team leadership, client development, and operational excellence. The role supports strategic goals while upholding luxury service expectations and boutique standards.

Responsibilities

• Deliver exceptional client service and develop client relationships through CRM, appointments, and client acquisition.
• Partner with store leadership on team development, employee relations, product training, and daily operations.
• Drive individual and store KPIs, develop sales action plans, and coach team members.
• Oversee opening and closing procedures, operational and loss prevention compliance, and inventory accuracy.
• Maintain boutique standards, including visual merchandising, and resolve escalated client issues.

Requirements

• 3+ years of luxury retail sales experience.
• Women's and men's ready-to-wear experience.
• Strong written and verbal communication skills and leadership capabilities.
• Results-driven, adaptable, and comfortable in a fast-paced environment.
• Availability to work evenings, weekends, and holidays.