Sales Professional - Copley Place

Summary

The Sales Professional focuses on client relationships, anticipating needs and delivering memorable service through storytelling and hospitality. This role requires strong product knowledge of timepieces and jewelry and a commitment to showroom standards. The position is based in the Grand Seiko boutique at Copley Place and supports a high-touch client experience.

Responsibilities

• Present product to clients using storytelling and technical detail while creating a hospitable atmosphere
• Build and maintain clientele using the company CRM and relationship-building techniques
• Maintain and develop product and industry knowledge on brands and collections
• Organize merchandise and displays to optimize sales and minimize shrinkage
• Complete administrative tasks, use company systems, and handle client repairs as required
• Support team members and follow company guidelines and showroom hospitality standards

Requirements

• High school diploma
• 1 year retail sales experience
• Excellent client service, selling, interpersonal and communication skills
• Passion for timepieces and/or jewelry and strong storytelling ability
• Ability to stand for long periods, lift packages, multitask, and work evenings and weekends
• Computer literate (MS Office) and able to work effectively as part of a team