Sales Professional - Keyholder

Summary

The Sales Professional - Keyholder helps deliver memorable customer experiences, build client relationships, and uphold store service and visual standards. The role supports store leadership by coaching sales associates, maintaining daily operations, and achieving personal sales goals.

Responsibilities

• Provide excellent customer service, develop clientele, and meet or exceed personal sales goals.
• Mentor and coach sales associates to expand their clientele and maximize sales.
• Maintain merchandise and visual presentation standards, including stock maintenance, transfers, and floor changes.
• Support daily store tasks, opening and closing procedures, returns, and exchanges when a manager is unavailable.
• Communicate training needs and task updates to management and associates.

Requirements

• Relevant work experience preferred.
• Strong communication, interpersonal, teamwork, and coaching skills.
• Business and financial acumen, analytical skills, and passion for the product.
• Ability to use standard computer applications and operate a register.
• Ability to stand, walk, move around the sales floor, lift up to 30 pounds, and climb a ladder as trained.