SummaryThe Sales Professional focuses on meeting client needs by establishing strong relationships and taking personal responsibility for client requests. With a deep knowledge of company merchandise, they deliver memorable service, showcasing a passion for fine jewelry through storytelling and hospitality.
Responsibilities- Confidently present products to clients with storytelling and technical detail in a hospitable atmosphere.
- Build and maintain a clientele using the company CRM platform, focusing on relationship building.
- Develop and maintain product knowledge on collections and showroom pieces.
- Maintain professionalism and integrity in all business conduct.
- Comply with company guidelines, policies, and procedures.
- Collaborate and build effective relationships with team members.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Use all company systems, hardware, and software independently.
- Complete administrative tasks supporting the Client Experience.
- Handle client repairs as required.
- Perform duties and responsibilities as assigned by management.
- Travel for business as required.
Requirements- High School Diploma.
- 1 year of retail sales experience.
- Excellent storytelling ability and passion for fine jewelry.
- Strong client service and selling skills.
- Excellent interpersonal and communication skills.
- Ability to work as a team and multitask in a fast-paced environment.
- Computer literacy (MS Office).
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