SummaryThe Sales Professional is dedicated to making the client's needs their primary focus, establishing strong client relationships, and taking personal responsibility for client requests. With a deep knowledge of company merchandise, they deliver memorable service, showcasing a passion for timepieces and jewelry through storytelling and hospitality.
Responsibilities- Confidently present products to clients, incorporating storytelling and technical details while creating a hospitable atmosphere.
- Build, maintain, and develop a clientele using the company CRM platform, focusing on relationship building.
- Develop and maintain product knowledge on brands, collections, and pieces in the showroom, as well as general industry knowledge.
- Maintain a professional attitude and conduct business with integrity.
- Comply with all company guidelines, policies, and procedures.
- Offer assistance and build effective working relationships with team members.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Independently use all company systems, hardware, and software required for duties and responsibilities.
- Complete relevant administrative responsibilities and tasks that support the client experience.
- Take in and deliver client repairs when required.
- Perform all duties and responsibilities as assigned by management.
Requirements- High School Diploma.
- 1 year of retail sales experience.
- Excellent storytelling ability and passion for timepieces and jewelry.
- Excellent client service and selling skills.
- Strong interpersonal and communication skills, both verbal and written.
- Excellent organizational skills and ability to work as a team.
- Able to multitask in a fast-paced environment.
- Computer literate, including MS Office.
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