Summary
The Sales Professional focuses on client needs, building relationships through attentive service and storytelling with an emphasis on timepieces and jewelry. They maintain up to date product knowledge, use company systems independently, and support showroom hospitality standards while taking personal responsibility for client requests.
Responsibilities
- Present product to clients using storytelling and technical detail while creating a hospitable atmosphere.
- Build maintain and develop a clientele using the company CRM platform.
- Develop and maintain product and industry knowledge for showroom collections.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Use company systems hardware and software to complete job duties.
- Complete administrative tasks that support the client experience.
- Take in and deliver client repairs when required.
- Assist team members and turn clients over to colleagues as needed.
Requirements
- High school diploma.
- Minimum 1 year retail sales experience.
- Excellent client service selling and storytelling skills.
- Strong interpersonal communication and organizational skills.
- Ability to work as part of a team and multitask in a fast paced environment.
- Computer literate with MS Office proficiency.
- Ability to stand for long periods and lift packages or boxes as needed.
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