Sales Supervisor - Topanga

As a Sales Supervisor at Topanga, you will work closely with the Boutique Manager and Assistant Manager to manage daily operations and achieve sales goals for specific product categories. You will ensure the highest level of customer service in line with Christian Dior's expectations.

• Meet sales targets and minimize stock losses.
• Demonstrate excellent product and range knowledge.
• Participate in staffing, scheduling, merchandising, and inventory.
• Supervise, coach, and motivate team members.
• Increase sales and measure sales performance and conversion rates daily.
• Assist in assigning and monitoring sales goals of Sales Associates.
• Participate in the preparation of merchandise displays and presentations.
• Train, coach, develop, and lead sales associates in selling skills.
• Conduct and/or participate in regular store meetings.
• Facilitate proper communication between management and associates.
• Participate in the coordination of sales promotion activities.
• Train the team on optimizing Capture Rate and After Sale to develop personal customer database.
• Gather merchandise for transfers, damages, and returns-to-vendor (RTV’s).
• Oversee and participate in department inventories.
• Monitor proper pricing of merchandise.
• Oversee compliance of associates with established Company policies and standards.
• Help solve problems affecting the department’s service, efficiency, and productivity.
• Lock and secure the store, and oversee compliance with all security procedures.

• 4+ years of retail experience required, with at least 1 year of management experience in a luxury product setting.
• Sense of initiative and commercial creativity with fashion sensitivity.
• Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand.
• Ability to maintain presence on the selling floor for long periods as needed.
• Strong interpersonal, communication, organization, and follow-through skills.