Sales Supervisor - Clarksburg Premium Outlet

Summary

Sales Supervisor responsible for supporting store management at the Clarksburg Premium Outlet by driving sales, delivering exceptional customer experiences, coaching team members, and maintaining store standards and procedures.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Lead the sales floor to deliver a customer first experience and build client relationships
• Ensure the store is guest ready and welcoming at all times
• Provide styling expertise seasonal trend and product knowledge to build sales
• Manage stages of the client journey to drive repeat business
• Initiate client contact and follow up on sales events and inquiries
• Foster collaboration and open communication with colleagues and management
• Open and close the store according to procedure and maintain organized sales floor and stockroom
• Adhere to company policies and procedures

Requirements

• Minimum 3 years experience in retail sales or related customer service role
• Prior leadership experience strongly preferred
• Proven experience generating sales and developing client relationships
• Strong verbal and written communication skills
• Excellent organizational follow up and time management abilities
• Passion for the brand and product offering
• Computer skills including operating a POS and Microsoft Office
• Flexibility to work evenings weekends and holidays