SummaryAs a Sales Supervisor at our Locust Grove Outlet, you will play a key role in supporting the management team with daily operations, driving sales, and providing exceptional customer service. You will help implement company policies and ensure store standards are maintained.
Responsibilities- Consistently achieve or exceed individual and store sales targets.
- Lead the sales floor to deliver excellent customer experiences and build loyal relationships.
- Ensure the store is guest-ready and provides a welcoming environment.
- Establish yourself as an expert in styling, seasonal trends, and product knowledge.
- Illustrate the client journey and core behaviors for an elevated experience.
- Demonstrate deep knowledge of Marc Jacobs products and brand.
- Initiate regular client contact and follow-up on sales and inquiries.
- Foster a culture of collaboration and open communication.
- Maintain a learning attitude by seeking feedback.
- Open and close the store according to procedures.
- Ensure the sales floor and stockroom are organized.
- Adhere to company policies and procedures.
Requirements- 3+ years of experience in retail or sales with a focus on customer service.
- Prior leadership experience is strongly preferred.
- Experience in generating sales and developing client relationships.
- Strong verbal and written communication skills.
- Ability to exceed client expectations with passion and empathy.
- Entrepreneurial spirit and openness to change.
- Creative and innovative mindset.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency with POS systems and Microsoft Office.
- Flexibility to work retail schedules including evenings, weekends, and holidays.
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