SummaryAs a Sales Supervisor at Opry Mills, you will support the management team in all aspects of store operations, including driving sales, providing exceptional customer service, and coaching the team. You will help implement company policies and ensure store standards are maintained.
Responsibilities- Consistently achieve or exceed individual and store sales targets.
- Lead the sales floor to deliver excellent customer experiences and build loyal relationships.
- Ensure the store is guest-ready and welcoming.
- Provide styling expertise and product knowledge to drive sales.
- Illustrate the client journey and core behaviors for an elevated experience.
- Demonstrate deep knowledge of Marc Jacobs products and brand.
- Initiate regular client contact and follow-up on inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a learning attitude by seeking feedback.
- Open and close the store according to procedures.
- Ensure the sales floor and stockroom are organized.
- Adhere to company policies and procedures.
Requirements- 3+ years of experience in retail, sales, or a related field with a focus on customer service.
- Prior leadership experience is strongly preferred.
- Experience in generating sales and developing client relationships.
- Strong verbal and written communication skills.
- Passion for delivering excellent client experiences.
- Entrepreneurial spirit and openness to change.
- Creativity and collaboration skills.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency with POS systems and Microsoft Office.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
We have summarized this job description for you, click apply to see more details from the employer.
