Sales Supervisor

Summary

The Sales Supervisor leads and develops the store sales team to achieve sales targets and deliver excellent customer service. This role coaches staff, supports daily store operations, and ensures merchandise presentation meets visual standards. Strong problem solving and clear, direct communication are required to support a professional retail environment.

Responsibilities

• Support the management team in leading and developing a professional store team to meet company goals and individual objectives
• Collaborate with training teams to build and maintain a high standard of sales performance
• Present and educate customers on product fit, construction, and style to drive sales and client satisfaction
• Execute professional sales techniques to achieve personal and store sales metrics
• Ensure merchandise is properly and attractively displayed according to visual guidelines
• Work with store support departments and HR to utilize resources and align on policies and development plans

Requirements

• Previous experience in management, sales, hospitality, or service
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Flexible availability including nights, weekends, and holidays