SummaryAs a Sales Support Associate at Ralph Lauren in New York, you will play a vital role in delivering exceptional client experiences and driving sales within the Ralph Lauren brand. Your passion for the brand and entrepreneurial spirit will be key in exceeding customer expectations and achieving sales targets.
Responsibilities- Provide exceptional customer service by greeting, listening, and assisting customers, demonstrating excellent product knowledge.
- Elevate in-store experience by delivering memorable moments to every customer.
- Maintain customer correspondence to build and enhance relationships and drive sales.
- Drive consistent business through key product pillars and full price volume across all Ralph Lauren lifestyles.
- Utilize technology and virtual selling for client outreach and offer the full breadth of Ralph Lauren products.
- Develop strong product knowledge across the RL Lifestyle catalogues.
- Maintain a professional appearance and adhere to Ralph Lauren dress and grooming standards.
- Support company initiatives related to product launches, customer experience, and selling.
- Assist with inventory, special events, and projects as needed.
- Perform opening and closing store duties as needed.
- Maintain open communication with store management, peers, and corporate partners.
- Network and socialize with target customers.
Requirements- Relevant work experience preferred.
- Well-developed written and verbal skills.
- Excellent interpersonal skills with the ability to build and maintain strong working relationships.
- Strong organizational skills and attention to detail.
- Ability to multi-task and work in a high-pressure environment.
- Self-starter with a proactive mindset and passion for learning.
- Positive energy and genuine desire to work with people.
- Proficient in English, other languages a plus.
- Passion for the brand and thriving in a selling environment.
- Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work with chemicals, lift up to 30 lbs., and climb moderately using a ladder.
- Ability to operate the register, stand, move, and walk for multiple hours.
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