SummaryAs a Sales and Client Advisor with Keys at Balenciaga West Edmonton, you will play a crucial role in supporting store management by ensuring the proper execution of opening and closing procedures. You will provide exceptional customer service, meeting the needs and expectations of our clientele.
Responsibilities- Achieve sales goals and assist in the opening and closing of the store.
- Organize the stockroom for easy access to merchandise and oversee day-to-day store operations.
- Maintain effective communication with all departments, colleagues, and staff.
- Handle customer complaints and feedback in a timely manner.
- Support and enforce store operations manual and sustainability policies.
- Partner with the Stock Associate and Operations Manager to ensure store shrinkage is minimized.
- Ensure cash registers and safe are functioning properly and manage cash accuracy and bank deposits.
- Assist with visual display and merchandising according to company standards.
- Oversee daily cleaning and maintenance of the store, ensuring high standards of presentation.
Requirements- 3+ years of experience in a similar role, preferably within retail or fashion companies.
- Ability to manage multiple tasks in a fast-paced environment with excellent communication skills.
- Proven ability to drive results in a selling role, exceeding individual and store goals.
- Commercial awareness and strong business acumen with a passion for the fashion industry.
- Strategic vision to develop the business and achieve high personal performance.
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