Summary
Trusted style advisor who builds lasting relationships with customers in-store and online, provides confident styling guidance across departments, and grows predictable sales through outreach, appointments, and digital engagement. Completes comprehensive training and follows company styling programs to support customer wardrobes and drive results.
Responsibilities
- Provide style advice and product recommendations to customers in-person and via digital tools
- Create customer connections through appointments, outreach, and follow-up
- Use social media and company apps to engage customers and share curated looks
- Drive sales and meet performance targets through proactive selling
- Support events and non-event selling activities including appointment setting
- Maintain a clean, organized sales floor and merchandise presentation
- Sell across multiple departments and price points as needed
- Assist customers with fitting, handling, and completing purchases
Requirements
- Previous retail or styling experience and strong customer service skills
- Ability to build relationships and communicate effectively with customers
- Comfortable using digital tools and social media for customer engagement
- Goal-driven mindset with motivation to achieve sales targets
- Flexible availability including evenings and weekends
- Physical ability to be on feet 6-8 hours per shift and perform frequent bending and reaching
- Ability to lift up to 25 pounds occasionally and handle bulky items
- Organizational skills and adaptability in a fast-paced environment
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