Summary
Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience at the store, acting as a brand ambassador and assisting both front of house and back of house operations to ensure a seamless and personalized experience for clients.
Responsibilities
- Welcome clients and deliver an elevated client experience to achieve individual and team objectives
- Engage with clients to build relationships and understand their needs
- Support Client Advisors and execute product care requests including ticket creation
- Retrieve and deliver product from back of house to sales floor
- Assist with visual merchandising, organizing and repositioning displays
- Contribute to inventory preparation and execution as requested by management
- Support operational tasks including back of house organization and product go-backs
- Maintain professional presentation and adhere to brand standards
- Perform additional duties as required by management
Requirements
- Minimum 2 years of retail experience, preferably in a luxury environment
- Experience in hospitality or client oriented roles acceptable
- Team oriented with strong interpersonal and client service skills
- Professional presentation and effective verbal and written communication
- Dependable, punctual, flexible, and detail oriented
- Technologically savvy with proficiency in Microsoft tools
- Ability to analyze sales reports and solve problems
- English required; additional languages such as Spanish Mandarin or Cantonese preferred
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