Summary
Reporting to the Store Manager or Director, the Seasonal Client Advisor partners with sales operations visual merchandising and management to support the full life cycle of the client experience at the Woodbury Outlet. The role embodies brand values and delivers a personalized elevated client experience both on the sales floor and behind the scenes while supporting store operations and visual standards.
Responsibilities
- Welcome clients and provide a high level client experience to achieve individual and team objectives
- Engage with clients to build relationships and understand their needs
- Support Client Advisors and execute product requests including retrieval and delivery from BOH to FOH
- Perform product care tasks and create tickets as needed
- Assist in maintaining and executing visual merchandising standards and repositioning displays
- Contribute to inventory preparation and execute go back and BOH organization tasks
- Support operational tasks as instructed by management
- Participate as a team member in store activities and uphold brand grooming and behavior standards
Requirements
- Minimum 2 years of retail experience preferably in a luxury environment
- Customer service or hospitality experience acceptable
- Team oriented with strong interpersonal and communication skills
- Professional presentation with dependability punctuality and flexibility
- Proficiency with Microsoft tools and ability to analyze sales reports
- Excellent problem solving skills and strong attention to detail
- Ability to communicate in English written and verbal; additional languages preferred
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