Summary
Seasonal customer service role at the NYC flagship focused on delivering exceptional, problem solving customer experiences and supporting store technologies while working a flexible schedule based on business needs.
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all store technologies and operating systems
- Defuse customer situations and provide timely effective resolutions
- Ensure security and privacy of customer information through compliance and education
- Motivate and inspire team members to adopt store initiatives such as rewards programs
- Support teamwork and positive relationships with peers and leadership
- Perform physical tasks including lifting, reaching and handling merchandise
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency in MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Willingness to work a flexible schedule based on department needs
- Ability to continuously move for 6-8 hours and lift up to 25 pounds occasionally
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