Seasonal Customer Service Representative - Southpark

Summary

Seasonal customer focused role in store providing friendly and efficient assistance for a variety of transactions while maintaining security and privacy of customer information. The position requires flexibility to work variable schedules and proficiency with store technologies and operating systems.

Responsibilities

• Assist customers with a variety of transactions through a seamless and friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Defuse customer situations and provide timely resolutions
• Inspire trust teamwork and positive team relationships
• Motivate others to adopt initiatives such as the rewards program
• Ensure security and privacy of customer information through education compliance and issue resolution
• Work a flexible schedule with hours that vary by week based on business needs

Requirements

• Ability to effectively build relationships with customers peers and leadership
• Proficiency in multiple operating systems such as MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability initiative and a high level of ownership
• Ability to work a flexible schedule based on department needs
• Physical ability to continuously move for 6-8 hours and lift items up to 25 pounds