Summary
Customer obsessed seasonal role providing friendly problem solving and support for customers in a busy store environment. The position involves using store technologies, protecting customer information, and promoting programs such as the rewards program. Schedule varies by week based on business needs.
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide timely resolutions
- Ensure security and privacy of customer information through compliance and resolution
- Motivate and inspire others to adopt initiatives such as the rewards program
- Build positive team relationships and support teamwork
- Work a flexible schedule to meet department needs
Requirements
- Ability to effectively build relationships with customers peers and leadership
- Proficiency in multiple operating systems such as MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Ability to work a flexible schedule based on department needs
- Physical ability for continuous movement including bending twisting squatting and reaching and lifting up to 25 pounds
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