Seasonal Customer Service Representative - Tacoma Mall

Summary

Customer obsessed seasonal role providing friendly problem solving and support for customers in a busy store environment. The position involves using store technologies, protecting customer information, and promoting programs such as the rewards program. Schedule varies by week based on business needs.

Responsibilities

• Assist customers with a variety of transactions through a seamless and friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Defuse customer situations and provide timely resolutions
• Ensure security and privacy of customer information through compliance and resolution
• Motivate and inspire others to adopt initiatives such as the rewards program
• Build positive team relationships and support teamwork
• Work a flexible schedule to meet department needs

Requirements

• Ability to effectively build relationships with customers peers and leadership
• Proficiency in multiple operating systems such as MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability initiative and a high level of ownership
• Ability to work a flexible schedule based on department needs
• Physical ability for continuous movement including bending twisting squatting and reaching and lifting up to 25 pounds